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ASSESS YOUR RISK of contracting or transmitting COVID-19, take the self-assessment (Click on image)


1-833-METIS-BC (1-833-638-4722)

If you are in crisis, please call the Métis Crisis Line 1-833-METIS-BC (1-833-638-4722).  This line is manned 24hr a day and 7 days a week.  The Métis Crisis Line is a place where you can talk, trust and feel safe!

In collaboration with KUU-US Crisis Services.


811 HEALTHLINE

  • COVID-19 Self Assessment  (Medical, Mental Health, Healthy Eating Information)

  • MAINTAIN GOOD HANDWASHING TECHNIQUES and SOCIAL DISTANCING of up to 2 meters or 6 feet, to prevent the spread of COVID-19.
  • CALL 811 - If you are experiencing flu-like symptoms and you have recently travelled to any location that has an active travel advisory related to COVID-19, or you know or suspect you have been in close contact with someone who has been diagnosed with COVID-19, please call 811 for appropriate health information.  Please note when calling 811 you may experience longer than usual service wait times as volume of inquiries increase.  

Unable to reach 811?

  • If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine.
  • Out of Province cell phones will not connect to 811. Please use a landline.

BC211 HelpLine

BC211 Helpline for Seniors and Volunteers helping seniors - A program that matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help.

Call - Dial 2-1-1 on Vancouver Island/Gulf Islands and in the Metro Vancouver, Fraser Valley, Squamish-Lillooet, and Sunshine Coast regional districts to talk with an Information & Referral Specialist. This service is free, confidential, multilingual, and available 24/7. 
TTY - Access for the Deaf/Hard of Hearing community in BC is available by dialling 604 875-0885.
Text - Text the name of your city to 2-1-1 on Vancouver Island/Gulf Islands and in the Metro Vancouver, Fraser Valley, Squamish-Lillooet, and Sunshine Coast regional districts to chat with an Information & Referral Specialist. This service is free, confidential, and available 7 days a week between the hours of 8 AM PST and 11 PM PST.